An AI agent talking to your customers: what goes wrong

The six real failures of an AI agent in production: never escalating, losing the thread, duplicating records, inventing conditions and going down silently.

Six failures that repeat in production, in the order they appear, and the worst of them: the one that raises no error and looks like nobody wrote in.

Category: AI

The demo always works

Six failures, in the order they appear

The worst one: the failure that looks like silence

What a well-built agent has

When it should not be an agent at all

FAQ